Forrester Research Firm did a study entitled “Calculating the Cost of a Security Breach.”i In this study the following data were reported:
- Of 83 corporate IT managers, 28 acknowledged having to cope with a data breach
- The costs of a data breach vary widely from $90 to $305 per customer record, depending on whether the breach is “low-profile” or “high-profile” and the company is in a non-regulated or highly regulated area, such as banking.
- In counting up costs, Forrester estimated the cost at $50 for the discovery, notification and response that brings in unexpected expenses associated with legal counsel, call centers and mail notification. It also noted a lost employee productivity that would range from $20 to $30 per customer record.